Reception & Concierge Services
Citywide Security Guarding Services is available to you 24/hrs a day, every day of the year. Our dedicated team of Security Guards will patrol your business location throughout the day or night to make sure you staff and property are well secured.
If you are in Columbus or anywhere in the state of Ohio and you are looking for a reliable Security Company, Citywide Facilities Management Services is your best bet!
Call (614) 362 1754 or fill out the form below to learn more about our services
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Give Us the Chance to Experience our Reception and Concierge Services
Your brand’s impact and experience begin with the initial contact, usually a phone call or email, and quickly followed by a visit to your office building. We make sure to provide personalized and personal services that help you to create the perfect environment for your business.
We provide reception and concierge services by a highly qualified, discreet, and professional team. Our engaging, eager, and helpful staff are experts in customer services. We ensure that our customers have a pleasant experience. We believe in interacting with customers and visitors with professionalism and kindness.
Our job as front-office receptionists and concierges is to help you keep your good name and deliver the high-quality service your customers expect.
Experience our Reception services
Citywide is experienced in providing all types of front-office facilities. It includes reception and concierge services. Our employees provide exceptional service to a wide spectrum of customers in the public and private sectors.
Reception services deliver a significant value add to your guests or residents. They add an air of elegance to your corporate and business sector as well.
Our receptionists can handle customer service as well as control access to your property. They are fully equipped to administer your office and maintain the intended image of your business. They specialize in dealing with a variety of issues such as visitor access, staff, public, and contractor inquiries, as well as catering to all VIP needs.
Our Reception employees are well-taught and skilled in the best of our capacity to give outstanding services. Even they are trained in serving huge volumes of guests without any challenge.
Our guest service representatives are well-versed in the area as well as your property. They understand the necessity of making your clients’ visits as pleasant as possible.
Personalized Concierge Services
Our Citywide concierge service is available to assist your guests with making dinner reservations, catching a cab during rush hour, and learning more about local activities.
We can help you with everything from planning and organizing family vacations to making restaurant reservations and gaining entrance to unique events. Our concierge services also offer financial assistance. We can help you in event planning or in making high-end travel arrangements.
We offer a security-licensed concierge service, guaranteeing that our hospitality staff is trained to handle all issues and cover every aspect of security while providing luxury services with the help of the latest technology.
In general, we offer these types of concierge services:
Personal concierge: If you want to employ a concierge for yourself, then this service is for you.
Corporate concierge: We facilitate firms that want to provide concierge services to their employees.
Our Unmatched Concierge and Reception Services
A skilled concierge and customer service attendants can make an already good stay even better. They take every step to ensure that your guests are comfortable and want to come back the next time they are in town and foster brand loyalty when they travel to other places.
In addition, we provide the following services under the concierge and reception umbrella as well:
- Customer service and reception
- Access control and badging
- Checking your background
- Screening by biometrics
- Our core beliefs and goals reflect in all our services. We believe in working in collaboration with you to produce the finest experience possible. We make sure to deliver the best services by combining the finest individual help, design, and the newest technology. Whether you require a reception or concierge service in a multi-occupied facility or within your building, we are always here to help you.